Public offer agreement

Terms of use

This agreement between FOP Glushanitsa Elena Nikolaevna, EDRPOU 2667917541 hereinafter referred to as the “Seller” and the user of the services of the Internet site, hereinafter referred to as the “Customer”, is a contract of commission to order, Buyer, acting for the purpose of acquiring the Goods, accepts the terms of this contract for the sale of goods (hereinafter referred to as the Contract) on such terms.


1. DETERMINATION OF TERM

1.1. Public offer (hereinafter referred to as the "Offer") - public offer of the Seller, addressed to an indefinite circle of persons, to conclude with the Seller a contract for the sale of goods remotely (hereinafter referred to as the Contract) on the terms contained in this Offer, including all Annexes.

1.2. Order - the decision of the Customer to order the goods and their delivery, made on the Internet store and / or power of attorney for the purchase and delivery of goods.


2. GENERAL PROVISIONS

2.1. he following information is an official offer (offer) of the online store https://dolcedonna.com.ua to any individual (hereinafter referred to as the Buyer) to conclude a contract for the sale of goods. The specified contract is public, i.e. according to Article 633 of the Civil Code of Ukraine, its conditions are the same for all buyers.

2.2. According to Article 642 of the Civil Code of Ukraine, the full and unconditional acceptance of the terms of this proposal (offer), which confirms the conclusion of the Purchase Agreement sale of goods on the terms proposed below, there is a fact of registration and confirmation of the order.

2.3. Placing an Order The Buyer confirms the agreement and unconditional acceptance of the terms of this proposal (offer).

2.4. By concluding the Agreement (that is, by accepting the terms of this Proposal (Offer) by placing an Order), Buyer acknowledges the following::

  • The Buyer is fully acquainted with and agrees to the terms of this offer (offer).
  • It authorizes the collection, processing and transfer of personal data under the conditions defined below in the Disclaimer on the collection, processing and transfer of personal data, permission to process personal data is valid for the entire duration of the Agreement, as well as for an unlimited period after its expiration.
  • In addition, by concluding the Agreement, the Customer confirms that he is notified (without additional notice) of the rights established by the Law of Ukraine "On the Protection of Personal Data", about the purposes of data collection, as well as that his personal data is transferred to the Seller in order to be able to fulfill the terms of this Agreement, the possibility of mutual settlements, as well as receiving invoices, acts and other documents.
  • The customer also agrees to that the Seller has the right to provide access and transfer his personal data to third parties without additional notice to the Customer, without changing the purposes of processing personal data.
  • The scope of the rights of the Customer as a subject of personal data in accordance with the Law of Ukraine "On the Protection of Personal Data" is known and understandable to him.

3. PRICE OF GOODS

3.1. The price for each item of goods is indicated on the website of the online store.

3.2. The seller has the right to unilaterally change the price of any item of the goods.

3.3. In the event of a change in the price of an order for the Goods, the Seller undertakes to inform the Buyer about the change in the price of the Goods.

3.4. The Buyer has the right to confirm or cancel Orders for the purchase of Goods if the price is changed by the Seller after placing the Order.

3.5. Change by the Seller of the price of the Goods paid by the Buyer is not allowed.

3.6. The Seller indicates the cost of delivery of the Goods on the website of the Internet store or notifies the Buyer when placing an order by the Operator.

3.7. The Buyer's obligations to pay for the Goods are considered fulfilled from the moment the funds are received by the Seller.

3.8. Settlements between the Seller and the Buyer for the Goods are carried out in the ways indicated on the website of the Internet store in the "Shipping and payment" section.


4. ORDERING

4.1. The order of the Goods is made by the Buyer through the website of the online store dolcedonna.com.ua

4.2. When registering on the website of the online store, the Buyer undertakes to provide the following registration information:

4.2.1. Surname and name of the Buyer or the person indicated by him (recipient);

4.2.2. Address, to whom the Goods should be delivered (if delivery to the Buyer's address);

4.2.3. Email address (optional field);

4.2.4. Contact number.

4.3. The name, quantity, article, price of the Goods selected by the Buyer are indicated in the Buyer's basket on the website of the online store.

4.4. If the Seller needs additional information, he has the right to request it from the Buyer. If the Buyer does not provide the necessary information, the Seller is not responsible for providing a quality service to the Buyer when purchasing goods in the online market.

4.5. When placing an Order through the Operator (clause 4.1. of this Offer) The Buyer undertakes to provide the information specified in clause 4.2. of this Offer.

4.6. Acceptance by the Buyer of the terms of this Offer is carried out by entering the relevant data into the registration form on the website of the Online Store or when placing an Order through the Operator. After placing an Order through the Operator, the Buyer's data is registered in the Seller's database.

4.7. The Buyer is responsible for the accuracy of the information provided when placing the Order.

4.8. Purchase agreement sales by remote means between the Seller and the Buyer is considered concluded from the moment the order is placed electronically on the service of the online store website or the Seller issues the Buyer a cash or sales receipt or other document confirming payment for the Goods..


5. DELIVERY AND HANDLING OF THE GOODS TO THE PURCHASER

5.1. Ways, the order and terms of delivery of goods are indicated on the website in the section "Delivery and payment". The order and terms of delivery of the order the Buyer agrees with the operator of the online market at the time of purchase.

5.2. Pickup of goods:

5.2.1. After the formation of the application, the buyer can make a payment and receive his goods at the address:

  • st. Velyka Vasylkivska, 131
  • Ave. Obolonsky 1B
  • st. K. Malevich, 86G

5.2.2. The right of ownership and the risk of accidental loss or damage to the goods pass to the Customer or his Representative from the moment the goods are received by and signed by the Parties of the sales receipt and / or order (and / or instruction for the purchase and delivery of goods) for delivery.

5.3. Delivery of goods is carried out on their own by the employees of the online store in accordance with the terms of delivery or with the involvement of third parties (carrier).

5.4. Upon receipt of the goods, the Customer must, in the presence of a representative of the courier, check the compliance of the Goods with qualitative and quantitative characteristics (name of goods, quantity, completeness, expiration date).

5.5. The Customer or the Representative of the Customer, at the time of acceptance of the goods, confirms with his signature on the sales receipt and / or the order for the delivery of goods that do not have claims to the quantity of goods, appearance and completeness of the goods.


6. RETURN OF GOODS

6.1. The customer has the right to refuse the goods at any time before its transfer, and after the transfer of the goods - in the manner and on the terms determined by the Law of Ukraine "On Protection of Consumer Rights".

6.2. The return of excisable goods of good quality is possible if its presentation, consumer properties, as well as the document confirming the fact of purchase and the conditions of ordering the specified goods.

6.3. The Customer does not have the right to refuse a product of good quality, having individually defined properties, if the specified product can be used exclusively by the Consumer purchasing it (including non-standard, at the request of the Customer, dimensions, etc.). Confirmation that the product has individually defined properties is the difference in the size of the product and other characteristics indicated in the online store.

6.4. Return of goods, in cases provided for by law and this Agreement, is made to the address indicated on the website in the "Delivery and Payment" section.

6.5. In the event that the Buyer refuses the goods of good quality, the Seller shall return the funds in the amount of the cost of such Goods, except for the costs of the seller for the delivery of the returned goods.

6.6. Refund of the amount specified in clause 6.5. made within 7 working days after thestore receives the return of the goods.


7. RESPONSIBILITIES OF THE PARTIES

7.1. The Seller is not liable for damage caused to the Buyer as a result of improper use of the Goods pre-ordered on the site https://dolcedonna.com.ua and purchased from the Seller.

7.2. The seller is not responsible for improper, untimely fulfillment of Orders and its obligations when the Buyer provides false or false information.

7.3. The Seller and the Buyer are responsible for the fulfillment of their obligations in accordance with the current legislation of Ukraine and the provisions of this Agreement.

7.4. The Seller or the Buyer shall be released from liability for full or partial failure to fulfill their obligations if the failure is the result of force majeure circumstances such as: war or hostilities, earthquake, flood, fire and other natural disasters, arising independently of the will of the Seller and / or the Buyer after the conclusion of this agreement. The Party that cannot fulfill its obligations shall immediately notify the other Party thereof.